A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations. Their goal is to create repeat customers by presenting services in a way that results in trust and sales. Customer Service Advisors also provide under the hood services as needed.
You need to be able to:
You need to know:
Working closely with a Customer Service Advisor Trainer, we teach you everything you need to know through our 30 to 45 day on-the-job training program.